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J.L. Roth & Associates team members have served as:

	Focus group moderators and in-depth interviewers for state and federal organizations.
	Marketing and employee research consultants for local, state and federal organizations.
	Marketing research coaches to state and federal organizations.

The J.L. Roth & Associates team has helped government organizations:

	Identify customer satisfaction issues.
	Have cross functional teams identify which parts of their organization and what processes can be modified to improve customer satisfaction.
	Identify customers' and constituents' needs, concerns and motivations, so as to help develop and refine new products, programs and services.
	Identify ways to better communicate with customers and internal clients.
	Improve relations with other municipal, county and state governments and governmental agencies.
	Improve relations with trade and professional allies such as tax preparers and construction contractors.
	Envision and plan for their community's future